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Terms & Conditions

Thank you for visiting chloeowens.com. If you have any questions please contact us at chloe@chloeowens.com

 

Descriptions and specifications

Whilst every effort is made to ensure colours displayed are a close representation, slight variations in the actual goods may occur.

 

Currency

All prices shown in this website are quoted in pounds sterling and are inclusive of VAT. Data entry errors or other technical problems may result in inaccurate prices being shown. In such cases it is not required to honour this price. If you see any price you believe to be incorrect, please contact us so we can verify it for you.

 

Shipping 

We ship to any location in the world. All items will be lovingly packed, and the. The buyer pays all postage charges. International parcels are sent using UK Royal Mail Small Packet Airmail or Parcelforce Worldwide depending on the weight.


Payment

Payment can be made safely online with PayPal using any major credit card. When you have completed your purchase you will be directed to a secure  page. All payment is to be made in £Sterling. International transactions will be converted to £Sterling automatically by PayPal  making it easy for you to use.  You do not need to have a PayPal  account.  If you’d like another payment option please contact us at chloe@chleoowens.com

 

Delivery times

Some products are made to order so please bare this in mind when purchasing from the site. We aim to dispatch within 2-3 days of receipt of your order however please allow up to 14 days for delivery, particularly for EU and the rest of the world. If you require a parcel urgently please email us at chloe@chloeowens.com and she will happily accommodate you if she is able to. Next day delivery can also be arranged when necessary at at extra charge.

 

Reproduction

Unless stated, none of the designs in this site may be copied reproduced, distributed, republished,  except where stated, none of the material contained in this site may be copied or reproduced in any way without Chloe Owens giving prior written permission.

 

Confidentiality

Chloe Owens will not use your personal information for any purpose other than for posting and your personal information will not be disclosed to any third party, information supplied to by our customers is strictly confidential.

 

Returns & refunds

We endeavor to provide you with beautiful bespoke products and we hope you love your new purchase. Refunds can only be given in the case of gross misrepresentation. Many products are made with vintage fabrics and are either one-off’s or limited edition. Whilst every effort is made to ensure colours displayed are a close representation, slight variations in the actual goods may occur. If in doubt please contact us at chloe@chloeowens.com. In the event of gross misrepresentation, please let us know whether you would like a refund or an exchange, and please return the goods to us within two weeks. Please could you also remember to keep a certificate of posting.

 

Copyright

Content © in all designs, imagery, text, graphics and photography, brand names and all other intellectual property contained in the website belong to Chloe Owens and/or will be upheld by their respective owners.

You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

respective owners.